“Horrible.”
The breakfast is good. The room was dirty, especially the bathroom. It’s very noisy from the highway, I will not stay here again. The reception staff is not friendly at all. They also didn’t have toothpaste for sale.
RaquelHace 2 semanas
★★★·Santiago de Querétaro·6.6
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o simplemente escríbelo — «hacia el 20, tres noches»
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One Queretaro Aeropuerto sits 12 km from Querétaro International Airport, offering free Wi‑Fi and parking. Rooms feature air‑conditioned TVs, cable, private bathrooms with toiletries, desks, safes, and fresh linens. A 24‑hour front desk, shared lounge, and vending machine enhance convenience. The hotel lies 20 km from the historic centre and 30 min from San Juan del Río.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The breakfast is good. The room was dirty, especially the bathroom. It’s very noisy from the highway, I will not stay here again. The reception staff is not friendly at all. They also didn’t have toothpaste for sale.
Raquel·Hace 2 semanas
It is near the airport. It looks insecure to be around the hotel
Nimrod·Hace 3 semanas
The hotel didn’t recognize the payment of my reservation; after insisting by phone for two consecutive days, they left me on hold for 20 minutes and stopped answering my calls. When I arrived, they didn’t want to recognize the reservation again and said they had nothing recorded in the system, their staff was rude and the service quality was very bad. The emails never reached them and they had me waiting a long time, I almost had to make another reservation because they wouldn’t let me in. The poor service, deficient contact services and rude staff.
Esteban·Hace un mes
Nothing. The hotel rooms were very dirty.
Rodrigo·Hace un mes
I didn't like it at all; it isn’t a good place to stay unless you belong to the industry. The cleanliness, service, amenities, and entrance were all lacking, and the reception and room were disappointing.
Jose·Hace un mes