“Übernachtung im Auto, auf der Strasse, weil Schloss defekt war. Keine Rückerstattung!!”
The cleaning lady was very helpful. We couldn’t get into the studio in the middle of the night because the lock’s battery died. The cleaning lady tried to arrange another room for us, but she couldn’t be on site because she lived farther away. We had to sleep on the street in our car and could only access our stuff in the room the next day. We checked out immediately, as we didn’t want to experience that again. We did not get a refund, even though management assured us it would happen! I also booked a studio with a parking spot. The parking was in front of the house and would have needed coins every two hours… naturally we got a fine.
AureliaHace un año