“Bad for clean good for the service and staff”
The hotel’s position was convenient for a quick stay in Makassar city, but the cleanliness level left something to be desired.
UmbertoHace 2 meses
Un momento…
★★★★·Makassar·7.8
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o escríbelo sin más: «hacia el 20, tres noches»
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Novotel Makassar Grand Shayla offers an outdoor pool and sea views in Makassar. The hotel features a spa centre, fitness centre, and restaurant. Rooms have flat-screen TVs with cable channels, seating areas, kettles, slippers, and free toiletries. Located near Hasanuddin Airport, 17 km away, the hotel provides 24-hour front desk service, combining convenience with scenic views.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The hotel’s position was convenient for a quick stay in Makassar city, but the cleanliness level left something to be desired.
Umberto·Hace 2 meses
Excellent. Nothing to add.
Luc·Hace 2 meses
The rooms were comfortable, clean, and nice, and the breakfast buffet offered many choices. However, the pool area looked dilapidated and uninviting.
Veronica·Hace 3 meses
The room was spacious, the staff were kind, and breakfast was good. Unfortunately, the carpet was dirty, we found a stained sheet, the bathroom was barely clean, the shower glass still had traces of the previous tenant, the toilet had residue and deposits, and the floor was black in the corners.
Domenico·Hace 3 meses
The meals were tasty, the best I've had so far. The carpeted floor in the fully air‑conditioned room with no window could be problematic for people with asthma during a long stay; a short visit should be fine. A non‑carpeted floor option would be preferable.
Mohd·Hace 4 meses