I showed up at the location and nobody answered at the gate or on the phone, even though they had said the check‑in window was only two hours long, so we had to scramble to get in during their specified time (16:00‑18:00). Don’t book here if you want to be scammed. The lack of respect and rudeness is shameful! Don’t book if you want to keep your money. L.E.: I see that you activate immediately when it comes to reviews, but you don’t bother to answer messages or calls. Even if you claim you didn’t receive a Booking notification, why didn’t you answer my calls or messages when I tried to check in? Moreover, you didn’t answer Booking either, because I told them no one was answering. We live in the 21st century and if you didn’t know, there are digital records (bank transaction, phone calls, messages), so stop lying. Since we had nowhere to stay and were forced to find another place, and now I’m trying to get my money back, what rating would you want to receive? P.S. don’t contact me on my personal phone number as you already did after seeing the first review, because you might have problems with me and from a GDPR point of view. L.E. 2: I see you’re trying to contradict me. I called the property’s phone during the check‑in window – you didn’t answer. I rang the gate several times – you didn’t answer. I sent messages via the Booking app – you didn’t answer. I called Booking’s international support to inform them I couldn’t check in. They said they would try to contact you, and I waited almost two hours before they told me we couldn’t check in. If it was a platform issue, why didn’t you answer on the phone? Did you have no battery or signal?. All that I wrote above. TEPARI!
AlexandruHace un año