“We had a great stay 👍😊”
The grounds were beautiful, rooms were great, and the pool area with bar looked inviting; staff were overall friendly and welcoming. However, the pool bar frequently closed early, the main bar shut down at 9 p.m., and staff were sent home, which felt like cost‑cutting that hurt the guest experience. Management also didn’t enforce the property’s own rules: neighbors kept smoking on their balcony despite the non‑smoking policy, and noisy guests stayed in the pool area until 12:30 a.m. even though it was supposed to close at 11 p.m. The staff deserved praise, but management needs to improve; a beautiful setting means little if you can’t enjoy a quiet evening or use the facilities you came for.
MarcusHace 4 semanas