The staff repeatedly lied about taxi prices and hotel reservations, leaving me very dissatisfied with the service.
SergeiHace una semana
Un momento…
★★★★★·São Paulo·8.4
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o simplemente escríbelo — «hacia el 20, tres noches»
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The Double Tree by Hilton São Paulo Itaim features air-conditioned rooms with city-view balconies, private bathrooms, and modern amenities like free WiFi, minibars, and flat-screen TVs. Guests enjoy a rooftop pool, fitness centre, sun terrace, and restaurant with international cuisine, plus a 24-hour front desk, private check-in, and paid parking. Located 9 km from São Paulo/Congonhas Airport and near Ibirapuera Park and MASP São Paulo.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The staff repeatedly lied about taxi prices and hotel reservations, leaving me very dissatisfied with the service.
Sergei·Hace una semana
The location, breakfast, and very friendly reception staff were great, but the pool was small and poorly maintained.
Beata·Hace una semana
The spot is commercial, has a garage, and is quiet, but the bathroom needs renovation.
Marcílio·Hace una semana
I was pleased with the staff’s service and stayed in a freshly renovated room, but the breakfast, food, and overall restaurant experience were weak for a hotel of this class; I expected far more. The pillows had an unpleasant smell and the bedspread was off. When I asked the front desk for plates and cutlery, they handed them to me, but the items were in terrible condition.
Carlos·Hace una semana
Everything was perfect—no complaints at all.
Joyce·Hace 2 semanas