★★★·Marrakech·6.8
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o escríbelo sin más: «hacia el 20, tres noches»
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Riad Mandalay, a boutique oasis in Marrakech, offers family rooms with private bathrooms, air‑conditioning, free WiFi, and private balconies or terraces. Guests enjoy a sauna, indoor pool, and terrace overlooking the gardens. The riad sits 5 km from Menara Airport, near Kasbah and Derb Harbil, and provides multilingual staff, a tour desk, shuttle, and gourmet breakfast.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
Nothing good; the staff were disingenuous, we were not welcomed, and at 18:00 we were relocated to a riad with 14 people, including 5 children, in a place that was far below expectations, with 3‑person rooms instead of family rooms, no pool, and breakfast served at a local café instead of the riad.
Thierry·Hace 2 semanas
The cats and the breakfast were positives, but the staff were arrogant and made inappropriate comments, did not fully understand English, behaved aggressively on check‑out, asked for passports at check‑in to take data and then told us to sit elsewhere while keeping the passports without explaining their purpose, took a few minutes to return them, and did not let us go straight to our room.
Mafalda·Hace un mes
The location is spacious. Towels were old and some were worn out; toiletries were lacking. Only the shampoo sachets were okay, but the body wash was useless. There was no fridge in the room and a bin was missing. The toilet seat was broken, and when I mentioned it they only put a temporary cover on it. The bathroom/toilet door could not be locked and there was scraping noise on the floor.
Furkan·Hace un mes
The bed comfort and the location were great, and the room was large. The pool was not clean and there was no hair dryer in the room.
Sabrina·Hace 6 meses
Incredible, the guy was super friendly, attentive with everything and brought tea and sweets as a courtesy that were delicious! Truly the best service I’ve ever had, great price and the riad is very beautiful, the room was nice and comfortable, with everything you need. At night it was perfectly quiet for sleeping and on top they arranged a taxi to the airport at 5am, huge kudos! No complaints.
Iñaki·Hace 7 meses