Everything was bad: it was loud, old, poorly maintained, no one helped with luggage up the stairs, the food was not good, and the entire staff was weird. This is not a five‑star hotel.
NicoleHace 2 meses
Un momento…
★★★★★·Santiago de Querétaro·8.2
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o simplemente escríbelo — «hacia el 20, tres noches»
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La Casa de la Marquesa, a luxurious hotel in Querétaro, Mexico, offers spacious suite-style accommodations featuring antique furnishings from around the world. Guestrooms boast wooden floors, plush goose feather bedding, and luxurious bathrobes. Enjoy in-room massages and explore Querétaro's historic sites, including Latin American-style buildings and beautiful monuments, conveniently located near the hotel.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
Everything was bad: it was loud, old, poorly maintained, no one helped with luggage up the stairs, the food was not good, and the entire staff was weird. This is not a five‑star hotel.
Nicole·Hace 2 meses
A stunning property in a prime spot, full of character and historic charm that made the whole experience feel unique. We enjoyed our stay and would come back for sure. The only downside was the staff’s lack of professionalism and consistency; sometimes the service seemed too casual and they didn’t give clear guidance about the hotel’s services, amenities, or offerings, which left us feeling a bit lost. A more organized welcome and clearer communication would make the experience a lot better.
Michael·Hace 2 meses
Gorgeous place in a fabulous location. Dripping with history and charm. 2/4 days with no functioning wifi connection, and rather poor breakfasts
Stuart·Hace 3 meses
The location is excellent if you want to stay in the historic district, though the hotel itself has no parking; there is 24‑hour public parking just around the corner. Because the building is old, the room has a distinct smell reminiscent of older residents.
Ivan·Hace 4 meses
The hotel is historically amazing and stunning! Everything was perfect!
Bill·Hace 4 meses