“Charming mountain stay, but spoiled by poor bedding, breakfast glitches, and communication barriers.”
A chic mountain hotel surrounded by nature. We arrived late, but someone was ready to hand us the keys. We stayed in a nicely decorated two‑bedroom apartment that came fully equipped with slippers, bathrobes, and all the bathroom essentials. The hotel was very peaceful and quiet, and breakfast offered a rich selection. However, guests who had to sleep on the sofa bed instead of the main bedroom found it quite uncomfortable and hard; adding mattress toppers would help. Breakfast had a good variety, but some items fell short—the orange juice was undrinkable, the coffee machine wasn’t working, which caused a long queue, and the staff handling it were not very friendly. We also noticed chipped tableware. It would be very helpful to have English‑speaking staff, as communicating with reception was nearly impossible.
Veronica·Hace 3 semanas