Hotel Oxina Cizel

The photos on the app were wildly misleading compared to what we actually saw, ruining our whole Kodaikanal trip; absolutely disappointed.

Ajmal·Hace 3 meses

The place was spotless, staff were extremely polite and friendly, and the food was outstandingly good; rooms stayed clean throughout, making for a great overall experience. The only drawbacks were its location and the lack of card payment options.

Nirmal·Hace 5 meses

“Bad experience. Booking.com this is the 3rd instance of not updating Hotel details properly.”

We couldn’t reach the hotel on Sunday because the “Sunday market” stayed open until 9 pm, and the tap water was dirty for more than 12 hours before it was fixed; they even had us use a different room just for the toilet and shower, making it feel more like a hostel than a hotel.

Venugopal·Hace 5 meses

We stayed two days at Oxina Cizel, and its proximity to Coaker's Walk and Bryant Park is a major plus, with ample parking and spacious rooms; free Wi‑Fi ran at decent speeds and the staff were generally polite and helpful, though breakfast was just okay with limited choices. On the downside, the rooms carried a musty odor throughout our stay, slippers were promised but never provided—especially noticeable in the cold Kodaikanal weather—and room service wasn’t daily, forcing us to repeatedly request basics like tea/coffee sachets, sugar, and water. The market area around the hotel could be cleaner, as garbage produced unpleasant smells; overall the stay was average for the price, showing good potential but needing improvement.

Moncy·Hace 5 meses

“Do not book if you expect a good view and surroundings. Disappointed”

The room interior was decent, but the windows offered no view because the surrounding buildings were too close and shabby; despite claiming an 800 m distance from the lake, getting there was a long, difficult walk. Breakfast included tasty Upma, other items were fine, but the presentation was mediocre, items arrived late, and some were served too early. The restaurant was closed when I tried ordering dinner at 8 pm, and the room wasn’t cleaned on the second day unless I insisted. It feels more like a room rental than a hotel, the price was high, parking was scarce, and the access was a cramped, dirty market street.

Roshni·Hace 5 meses