The service staff were untrained, the food was very bad, the rooms were very plain and noisy.
ConstanzaHace una semana
Un momento…
★★★·Bogotá·7.2
01
o simplemente escríbelo — «hacia el 20, tres noches»
02
03
Located in Bogotá, Aw Hotel Serenity Ferial offers modern rooms with private bathrooms, city views, work desks, dining areas, and free WiFi. The hotel features a 24-hour front desk, concierge service, minimarket, tour desk, luggage storage, and express check-in and check-out. Guests enjoy an American breakfast and a 6-minute walk to Corferias International Exhibition Center, 8 km from El Dorado International Airport.
04
05
06
Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The service staff were untrained, the food was very bad, the rooms were very plain and noisy.
Constanza·Hace una semana
I made the reservation and said it was an app error that they had no availability, so they made me stay elsewhere. Everything else.
Hernandez·Hace 3 semanas
They cancelled our reservation upon arrival at the hotel, exactly at 5:30 am. Curiously, if we had cancelled at that time, according to their policies we would have incurred a fee, yet they had no mercy and cancelled at that hour, claiming Booking’s platform was broken; that’s an insult to users and we would never recommend it.
Carlos·Hace 3 semanas
Nada no me aloje, realicé una reserva desde abril para octubre y faltando 1 semana me cancelaron sin ofrecerme opciones alegando una supuesta fumigacion, pero falso se trataba que había un concierto muy grande en la ciudad y no respetaron mi reserva. Mal servicio
Liliana·Hace 3 semanas
Everything was perfect.
Viviana·Hace un mes