The rooms were clean and very comfortable, and everything else I liked.
RománHace 4 semanas
Un momento…
★★★·Ciudad del Carmen·7.1
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o simplemente escríbelo — «hacia el 20, tres noches»
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Hotel Balam Puerto in Ciudad del Carmen features air-conditioned family rooms with private bathrooms, free WiFi, coffee machines, and flat-screen TVs. Guests relax on the terrace or outdoor seating area. Located 5 km from Ciudad del Carmen International Airport, the hotel offers 24-hour front desk, security, luggage storage, and parking, near Carmen XXI Convention Centre.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The rooms were clean and very comfortable, and everything else I liked.
Román·Hace 4 semanas
The beds and pillows were clean, but the water was so hot it burned our skin, the shower was unusable, there was no toilet paper or shampoo so we had to bring our own, and the power went out for the whole night—terrible, with no discount or apology.
Paola·Hace 2 meses
I liked the hotel’s design and the room‑service meals, and everything else was fine.
Carlos·Hace 2 meses
The beds were very comfortable, everything was clean, the air‑conditioning worked perfectly, and we requested a ground‑floor room for a person with limited mobility, which was granted and made our stay accessible and comfortable—thanks. The shower overflowed so much that water reached the area that should have stayed dry.
Hernandez·Hace 2 meses
The restaurant was very good, but the room was small.
Carlos·Hace 2 meses