Hotel Omkar & Lodging - Phoenix Market City

“Be kind with guest and clean the room and bed bugs remove”

This place was a complete disaster from start to finish. The staff were unfriendly and unhelpful, and the room was tiny and not suitable for families. To make matters worse, we found bed bugs in the room and there was no hot water. The heater was working, but it was a small consolation. To top it all off, there was a power cut due to an electrical issue, and it took them ages to fix it. It was a huge waste of money and completely ruined our trip.

Mathivanan·Hace 10 meses

“Its disgusting to stay here”

I was really looking forward to a relaxing stay but unfortunately, things didn't quite go as planned. The hotel's location is great, but the ongoing construction work made the whole place feel like a building site. Everywhere was dirty and dusty, which was a real shame. To make matters worse, we paid for breakfast but it never showed up, and the kitchen was also closed, so we were left without any options.

Sanjeeb·Hace un año

Not good Bed bugs ,unclean bad service. I booked the hotel for 7th September until 10th September. I received call from fab hotel 9654609847, 7th Morning to to partly do the payment if not my booking will be cancelled.i did the payment of Rs1,6500 and got confirmation on WhatsApp. And I mentioned that we will check in late . When me and my family arrive on the location given they said they have no booking for 5 people. We then contected they said our booking is cancelled. It was very late and I cant take chance to go late and check other hotels .was not safe for my family. The location which was shared was wrong and we end up Omkar Pride hotel not Fab hotel. Not happy with that as I had to pay Rs 24000 for that night . Next day 8th September we went to Fab hotel and told them about the incident but the staff was not interested and said its not their problem. Which is very bad. I did ask for refund for Rs 2400 which I had to unnecessarily pay . The staff from Fab hotel was rude and said no if you dont pay the money i will cancel the booking .it was all misguided and stressing customer. I am with since long and had good experience in past but this was bad and I was misguided. Requesting to refund my Rs 2400 .Reshma Vernencar

Vernencar·Hace un año