“Don't bother staying at this place.”
The price was convenient, yet the housekeeper beat on my door so hard at 9:00 a.m. after I checked in late and needed my rest; they denied my request for a late checkout and demanded extra payment even though I only wanted to leave at 12:00 p.m. instead of 11:00 a.m.; when I complained about the door-beating, the front desk acted as if I never said anything and refused the late checkout; I’m disappointed that my family and I were treated this way and will not stay there again. The bathroom door lacked a lock, was misaligned, and wouldn’t close fully, making my kids feel a little weird; I chalked it up to being a discount place. I also asked for room 103, which I could see from the window that nobody was in because the curtains were open, and I had parked in front of that room on the first floor so I wouldn’t have to carry our bags up the stairs; when I requested that room at check‑in, the lady told me it wasn’t possible and I had to take a second‑floor room, which was also disappointing.
Robert·Hace un mes