Hotel Henry Bacalar

“Passable pour petit budget sans chichi”

The value for money was good, the garden was beautiful with greenery around and quiet, and there was parking. It was close to the city centre and the lagoon. The morning staff were friendly and smiling. For the price it was enough for 3 nights; if you’re looking for luxury, this isn’t it. The afternoon staff seemed to be doing their job in a drunken way, there was no mini fridge, the room was old, not soundproofed, and the cleaning was rushed—there were hairs in the shower and under the tables. The free bikes were a disaster; we understand why they’re free, but for those with brakes it didn’t work, we had one with a loose handlebar, and we had to bring them back after 200 m and walk!

Magmez·Hace 5 días

The owner was very kind and helpful.

Nicholas·Hace 2 semanas

The place is well located and the people who serve you are warm.

Diaz·Hace 4 semanas

Everything was excellent; Mrs. Lety gave us very good recommendations. The shower only had one faucet and it was cold.

Algo·Hace un mes

The rooms are very clean, the staff is friendly, and the pool—though small—is enough to cool off in the afternoons. They also have a refrigerator for guests, which was very helpful. At night, the lighting is a bit lacking.

Jess·Hace un mes