Staycation @Bali Oasis 2- 2BR unit with sunset view

Alexa. Nothing

Rowena·Hace 5 meses

“WORST EXPERIENCE EVER!”

NONE!. 1. I think there was no proper endorsement to the security stationed that night because when we entered and asked for our parking number, we were asked for a lot of identifications even though we followed the instruction firmly. This made us wait long minutes before we were able to secure the parking even though I showed the screenshot that was sent through email. 2. When we were able to go to the unit, the first thing we noticed was that the unit was dusty and unclean. We had to sweep the floor because of little garbages and we had to clean the unit. There were cockroaches and the bedsheets were dusty. 3. This really made me furious! When I opened the refrigerator, a very very foul odor came out of it! There I noticed that perishable items were left inside the freezer, while it was unplugged! This caused the foul odor that came out. Not only that, it was full of worms, maggots, and moulds which meant that the owner did not even bother to check the unit before we came. The foul odor was so strong, it enveloped the entire unit! It was really disgusting and disappointing! I immediately sent a message to the owner who promised that he would clean it up the next day however, he did not show up. He did not even bother to respond to my message. 4. We were out the following and were only back late at night only to find out that there was no line of water! I immediately sent him a message and he responded that there was a water interruption in the entire building. I responded that he could have advised us prior booking the place. Here’s the catch, we noticed in the elevator that the water interruption letter was posted DAYS PRIOR OUR BOOKING SO HE HAD ENOUGH TIME TO INFORM US OF THE WATER INTERRUPTION AND YET HE DID NOT! I called him and w/o any empathy, he just told me to get water from the CR of the pool area which was dim-lighted and full of mosquitoes. We had to go down from the 3/F with a small bucket! and bring it uptairs again with water. SO DISAPPOINTING!

Beau·Hace un año

The guards were friendly and helpful, but the room definitely needed a thorough cleaning.

Analisa·Hace un año

“good stay for the price the owner is nice”

The owner was kind and quick to address our concerns, but there was a broken sewer outside the building that needs fixing—it smells terrible.

Audrey·Hace un año

“非常差的一次入住地方！”

I had no satisfaction at all! When I booked, parking was advertised as free, but we arrived at 21:00 and left at 09:00 the next day and the host charged us 500 pesos (over 60 RMB) for parking—so unfair! The place only had one big bed, one bunk bed, and the sofa bed was unusable. The range hood was broken, so cooking filled the room with smoke—definitely not recommended. The mattress was very uncomfortable and I couldn't sleep well.

Rong·Hace un año