“El lugar de alojamiento es excelente, sin embargo, mejorar los servicios estaría aún mas”
Breakfast isn’t included, which would make it a better option. There was no soap, no water, and no hot water in the shower.
SilverioHace 9 meses
Un momento…
Xilitla·5.6
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o simplemente escríbelo — «hacia el 20, tres noches»
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16 m² · 1 double bed
16 m² · 1 double bed
16 m² · 2 double beds
19 m² · 2 large double beds
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Posada El Jardín in Xilitla offers spacious family rooms with air‑conditioning, private bathrooms, free Wi‑Fi, and balconies framing panoramic mountain views. Each room features a work desk and flat‑screen TV. Daily housekeeping, complimentary toiletries, and a private entrance enhance comfort, while paid off‑site parking and laundry services are available. Located 2.4 km from Las Pozas, it provides easy access to the region’s iconic surrealist gardens.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
Breakfast isn’t included, which would make it a better option. There was no soap, no water, and no hot water in the shower.
Silverio·Hace 9 meses
I had a terrible experience: the service was awful, no staff seemed to be in charge of the whole hotel, there was no hot water, and we had to keep asking and insisting until it was partially resolved. One night they sent us to bathe at another hotel because we suggested it. They never cleaned the rooms, and in one room water leaked from the bathroom and soaked the room. From the start we were given keys for a room that was already occupied.
Miranda·Hace 9 meses
Everything was perfect.
Matias·Hace 9 meses
The location is fantastic, just across the street from the city center, which made it easy to attend events and leave late by simply crossing the street; despite the noise we slept calmly. The room was small but cozy. It advertised a balcony, but there was none—just a wall. When we arrived, we were directed to the restaurant and it took a while for them to show us the room. There was no hot water even after we talked to the manager, and we made the mistake of not calling the number on the app and instead following the instructions on a sign at the inn’s entrance.
González·Hace 10 meses
Very bad, the toilet was terrible, never had hot water. I wouldn’t recommend it; the manager only promised to fix the hot water issue.
Juan·Hace 11 meses