The breakfast was decent, and unlike many other hotels, the biscuits weren’t hard little pucks. When we arrived at night, the night‑shift staff member checked us in but couldn’t find a shower chair for our handicap‑accessible room; I reminded him for four hours and he finally admitted he couldn’t locate one. He didn’t even look for it—he was caught twice lying on the lounge floor watching TV with two older guests. I had to buy a metal folding chair from Walmart right before closing to use in the shower. The next morning, after going to the elevator for breakfast, I saw the closet door next to the elevator wide open with two shower chairs inside. The deadbolt on our room door was broken, so maintenance came up with me to inspect it, but nothing was fixed. Parking was a nightmare: not enough handicap spots, so we had to park at the back of the lot while our room was at the front, making it hard for guests with mobility scooters or chairs to maneuver. When we tried to pull the scooter out on Friday night, a knob that folds the steering and handlebars got stuck and broke off because there wasn’t enough room to get it out safely.
Kevin·Hace 2 meses