Mantis St Helena

“Underwhelming and poorly run.”

I’ve stayed at this Government‑owned hotel on the Island six times now, and it still feels like a 2‑star place rather than the 5‑star it claims to be. The “fantastic breakfast” is a joke; the coffee is imported even though the Island grows it, there’s no fresh fruit or produce, and eggs are rationed. Overall, the food quality and value are disappointing. The barman would play gangsta rap until I asked him to stop, which he did only temporarily. My room was tired and, in my case, grubby, with a shower trap that forced me to unblock it to stop the room from flooding. The Government should sell this loss‑making property to a professional operator; it’s a bad representation of an otherwise beautiful and friendly Island.

Clive·Hace 7 meses

“Exceptional”

The hotel sits right in the middle of town, and the staff were extremely nice and took great care of me, so I definitely plan to return with my family.

Dorise·Hace 9 meses

The breakfast was excellent and the location was prime, but the hotel was very expensive.

Gebhard·Hace 11 meses

“The only hotel in town, convenient location but overpriced”

The location is unbeatable, and as the only hotel in town it can charge a high price, though there’s plenty of room to match that cost. Breakfast could be healthier—just sausage, beans, and bacon isn’t enough. A little honey with oats, fresh oranges, bananas, or pineapples would help. Even though St. Helena imports everything from South Africa, the hotel could try to freshen up its fruit and vegetable options. The staff are friendly, but a more agile and attentive service would be expected from an Accords Hotels property. The lack of fresh fruit, honey, and healthier breakfast choices, plus the need for more attentive staff, are the main drawbacks.

Cesic·Hace un año

“L’empereur autait apprécié le Mantis Hotel !”

The service quality and rooms are good, and the restaurant offers a good value for money. Jamestown feels a bit sad in August.

Christophe·Hace un año