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The staff's handling of this situation was also unacceptable
Destilado por Parley de las 7 reseñas verificadas más recientes de 16



16 m² · 1 full bed and 1 twin bed · Para 2 personas
The Twin Room with Private Bathroom at Hotel y Restaurante Pinocchio offers a spacious layout, excellent bed comfort, and a private bathroom. Standout features include a balcony, mountain view, and flat-screen TV, providing a highly comfortable and convenient stay.
Camas 9.2/10 · 3 huéspedes las mencionan
I was shocked and disappointed to find a condom in an ashtray on the patio table of the hotel's rooftop area. This was completely unacceptable and raised serious concerns about the hotel's cleanliness and attention to detail.
“Tranquila”
I found the hotel to be peaceful, but unfortunately, the rooftop patio area was dirty and had a dead bird on it. This was a bit of a turnoff, and I wish the hotel had taken better care of this area.
I was thoroughly impressed with the exceptional service and the hotel's beautiful, well-equipped facilities, which were spotlessly clean. The hotel's location was ideal, offering convenient parking and a delicious breakfast, making it a perfect choice for our stay. We're already looking forward to returning to this lovely hotel.
I was unhappy with my stay at this hotel, particularly when they reduced my booking from two rooms to one, leaving us poorly accommodated. The staff's handling of this situation was also unacceptable.
“I’d go back”
I was quite pleased with the hotel's location and the friendly staff, but unfortunately, the courtyard area could have been kept cleaner. The hotel's overall appearance was somewhat marred by the unclean courtyard, which detracted from my overall experience.
I was shocked and disappointed to find a condom in an ashtray on the patio table of the hotel's rooftop area. This was completely unacceptable and raised serious concerns about the hotel's cleanliness and attention to detail.
I was unhappy with my stay at this hotel, particularly when they reduced my booking from two rooms to one, leaving us poorly accommodated. The staff's handling of this situation was also unacceptable.
“Tranquila”
I found the hotel to be peaceful, but unfortunately, the rooftop patio area was dirty and had a dead bird on it. This was a bit of a turnoff, and I wish the hotel had taken better care of this area.
“I’d go back”
I was quite pleased with the hotel's location and the friendly staff, but unfortunately, the courtyard area could have been kept cleaner. The hotel's overall appearance was somewhat marred by the unclean courtyard, which detracted from my overall experience.
I was thoroughly impressed with the exceptional service and the hotel's beautiful, well-equipped facilities, which were spotlessly clean. The hotel's location was ideal, offering convenient parking and a delicious breakfast, making it a perfect choice for our stay. We're already looking forward to returning to this lovely hotel.