“Trop de restrictions et de contraintes”
The cat in the garden was the only pleasant thing, but the description was misleading and the services were severely lacking. Contrary to the “Hotel” section, the two “Suite” rooms had no air‑conditioning. Wi‑Fi was inaccessible from the rooms; you had to go into the dining room, which also served as a lounge, to try to get a signal. No soap was provided for handwashing. The manager said our room’s standard didn’t include soap, and we only received two small shower gel sachets that were never refilled. She even told us in front of everyone that we should have bought soap at the same time as our beers. We stayed five days in a “Suite” but no housekeeping took place: the beds weren’t made and the trash bin wasn’t emptied at all. At about €100 per night with breakfast, one would expect a minimum level of cleanliness and hygiene products. The place was noisy—the partitions were very thin and the house is near the highway. It’s really not a place I’d recommend for rest. The pool was only open from 11 am. Upon arrival, we were also told children were not allowed. Finally, the manager’s attitude was particularly unpleasant; she threatened to make us leave because we asked for basic hygiene items, and on the last morning she even told us to “clear out” because I hadn’t said hello. Compared to a similar price at an Ibis in Saintes, which offers a pleasant setting, a breakfast buffet, room cleaning, and real hotel service, I strongly advise against this establishment: misleading description, very basic services, no housekeeping, and unacceptable reception.
EricHace 2 meses