“Muy mal servicio”
The location was great, but the hotel shuts its doors at 9:30 pm and the concierge’s attitude was terrible, slow to open the gate and annoyed when I tried to enter. It was a real hassle.
UlisesHace 3 semanas
Santiago de Querétaro·8.7
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o simplemente escríbelo — «hacia el 20, tres noches»
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Hotel Úrsula Concept in La Cruz offers air‑conditioned rooms with private bathrooms, free Wi‑Fi, work desks, sofa beds and flat‑screen TVs. Guests dine on Mexican cuisine at the family‑friendly restaurant, with à la carte breakfast, brunch and lunch. On‑site tour desk, private check‑in, full‑day security, streaming services, patio and outdoor dining enhance comfort.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The location was great, but the hotel shuts its doors at 9:30 pm and the concierge’s attitude was terrible, slow to open the gate and annoyed when I tried to enter. It was a real hassle.
Ulises·Hace 3 semanas
The room and bed were very comfortable, yet the soap and shampoo were almost just water, and the night entry process left me standing on the street alone until they opened the door. It took several minutes; a camera would help keep an eye on guests.
Mariela·Hace 4 semanas
The staff were really nice, the hotel comfortable, and the location perfect for walking around the city, but the Wi‑Fi could be better.
T·Hace 3 meses
There was no breakfast at the hotel because the restaurant was under renovation, but they took us to a nearby spot that was very tasty. Overall we liked everything.
Madrid·Hace 6 meses
It’s a very beautiful and cozy place—100 % recommend.
Rob·Hace 8 meses