“Gute Lage und hätte viel Potenzial, aber deutliche Schwächen bei Sauberkeit und Service.”
The location was very good and quiet. The old town is about 7 to 10 minutes on foot and many errands can be done easily by walking. Breakfast was okay, but it was almost identical every morning, which made a week‑long stay a bit monotonous. Unfortunately, the hotel as a whole didn’t meet the expectations set by the description, photos, and previous reviews. Our room for three people was very small and offered very little storage; there were no proper wardrobes and much was left open. The design looks modern and appealing in the pictures, but for three people with luggage it’s not very practical. The cleanliness was especially disappointing: rooms, towels, and sometimes dishes and cutlery were not clean enough. Cleaning did not happen daily, which is acceptable, but the trash should have been emptied regularly. Breakfast also had room for improvement: the menu was almost the same each day, and the staff seemed sometimes untrained, unprepared, and overwhelmed. Things were often missing at the table or had to be arranged first. It’s a shame because the hotel has a lot of potential due to its location, building, and overall concept. However, there are several points that need urgent improvement to meet the expectations and good reviews.
Azemina·Hace un mes