“Massive booking for Tour of Southland meant individual customers were treated non optimal.”
The location was spot on and the breakfast was top quality, but our stay overlapped a big cycling tour and the restaurant was packed. No one mentioned this at check‑in, so we had to scramble for dinner in town. Since the event and our booking were known months ahead, a heads‑up at check‑in would have saved us a lot of hassle after a long coach trip.
JamesHace 5 días