“Buena”
The location and the room are comfortable and clean. The parking cost of 120 pesos per day is somewhat pricey.
CarolinaHace un mes
★★★★·Mérida·8.5
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o simplemente escríbelo — «hacia el 20, tres noches»
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Hotel Marionetas, located in Mérida's historic city center, features traditional Mexican décor, an outdoor courtyard pool, and air-conditioned rooms. Uniquely styled guest rooms boast handmade floor tiles and wood furnishings, cable TV, mini-fridges, and spacious bathrooms. The hotel offers a business center, free Wi-Fi, 24-hour front desk, and continental breakfast on the patio or inside, near Plaza Grande and local attractions.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The location and the room are comfortable and clean. The parking cost of 120 pesos per day is somewhat pricey.
Carolina·Hace un mes
I loved the room – clean, comfortable, good air conditioning, excellent internet, and the shower head was the best part. I didn’t get a chance to use the pool; it’s too small for a dip. I tried to extend my stay by one day, but the staff refused to assign me a room with one bed, saying it wasn’t suitable for three people. Even though I wanted to stay at the hotel and could have moved to a smaller room, the lack of flexibility stopped the issue from being resolved. These operational details and rigid policies are something management should review to improve guest experience.
Camacho·Hace 2 meses
The facilities are very pretty. The staff are apathetic, a bit rude, and lack initiative.
Humberto·Hace 2 meses
The place is spotless, very comfortable, quiet, and pretty. The staff was attentive at all times and the location is great. I didn’t like the price much – it’s a bit high – and the late check‑out feels excessive; I also wasn’t happy that parking had an extra fee.
Esthefania·Hace 2 meses
The cleanliness and peace were good. The strong chlorine smell from the pool was unpleasant.
Ricardo·Hace 4 meses