★★★·Santa Marta·8.1
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o simplemente escríbelo — «hacia el 20, tres noches»
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Located 100 meters from Pozos Colorados Beach, Hotel Decameron Galeon is an all-inclusive resort featuring a swimming pool, 2 tennis courts, and a pirate ship-shaped restaurant. Amenities include a gym, water bikes, kayaking, and live performances. Air-conditioned rooms have cable TV, private bathrooms, and scenic views. Dining options include Rococó Restaurant for seafood and Panasiático Restaurant for Asian-fusion cuisine.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
We had no positive points to mention because we couldn't enjoy the facilities or services due to the problems at check‑in. We chose this hotel early on from many options in the city, had high expectations because we were celebrating a special date for our baby, and were totally disappointed by the reception. In short, we couldn't stay because the receptionist lacked professionalism.
Jiménez·Hace 2 semanas
The supervisor was very friendly and cared a lot about all the mistakes they made during my stay. I booked through Texas, USA, Aura Ramirez, gave my American passport, and they demanded an ID; they registered me under my maiden name and the bank blocked my credit card. They tried to change my dollars because I wasn’t registered with my American passport, and because of the name change I had to borrow money to pay for the taxi and tickets to Valledupar, and they wouldn’t let me eat at any restaurant for dinner. The supervisor witnessed how they treated me and my sisters, one of whom came from Chile and left very upset by the poor service. We will not return to that Decameron Hotel in Cartagena; the Cartagena location is wonderful, the San Andrés island and Isla Barú are spectacular, and I would recommend them, but I told them to go to Cartagena. I felt cheated by the bad service. The terrible service made us feel mocked. I had a weak invitation from my sisters for a meeting of the four sisters, and it was a pity what happened to my sisters.
Aura·Hace 3 semanas
Everything was perfect.
Jhoan·Hace 3 semanas
I arrived on Friday the 25th at 11:30 and was charged an extra 62,000 for putting on the wristband, or else I would have been left outside until 3 when they handed me the room. I left on the 28th at 9 am. The lights went out and we had to go up the stairs. The food, including snacks, was very low quality and had nothing to do with what they offer or the price they charge for the stay—no quality‑price match.
Esperanza·Hace un mes
The staff are attentive and friendly. The only drawback is the different treatment for those who booked through booking.
Carmona·Hace un mes