The staff were friendly, but the cleanliness was lacking and there was noise in the hotel, especially at night.
JuliaHace 2 semanas
★★★★·Limín Khersonísou·8.6
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o simplemente escríbelo — «hacia el 20, tres noches»
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Enorme Infinity Beach, an adults-only hotel in Hersonissos, Crete, offers a vibrant seaside escape with dynamic energy and modern design. Set in the heart of this youthful destination, the hotel features stylish rooms, a lively beachfront, refreshing breakfast, and poolside cocktails. Its prime location provides easy access to local attractions, diverse dining, and full-service amenities for an unforgettable stay.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The staff were friendly, but the cleanliness was lacking and there was noise in the hotel, especially at night.
Julia·Hace 2 semanas
The staff were friendly and helpful, and the breakfast was great too, but it would have been nice if the bar stayed open until about 11 pm for evening lounging after dinner; the pool’s sun lounges were also limited, so you had to move quickly.
Ugo·Hace 2 semanas
Breakfast actually turned out to be good, but the bed was very uncomfortable.
Marc·Hace 2 semanas
The hotel was well kept, clean, and featured plenty of facilities like the SPA, gym, and a large breakfast area, yet the breakfast itself was disappointing and the pool was very small.
Tess·Hace 2 semanas
The staff was truly friendly and approachable. The room met expectations, and the sea view from the balcony was wonderful. The breakfast and dinner selection was plentiful and delicious. The beach is extremely close to the property, which we particularly liked. Although a bit rocky, the beach is clean, and the sea is ideal and clear. Nearby, there is a promenade where you can find plenty of beachside bars, restaurants, nightclubs, and gift shops. In the vicinity there are many agencies for renting transport such as cars, quads, scooters and similar, as well as tourist tours if you have not planned them yourself. As soon as we arrived at the property, we checked the towels and found stains on them. Although it was evident that the towels had been washed, they still bore set-in stains, which was unpleasant to see. Even though the replacement towels brought to us later were clean, that initial impression made us feel compelled to inspect every subsequent one. Additionally, for some reason they decided to change the locks on the doors of all the hotel rooms in the separate building where we were. No one informed us about this, and at that moment we were on the beach. When we came back from the beach, the room key didn't work and the room door was unlocked the whole time we were gone. When we asked the staff at the reception what it was all about, they were confused as to why we didn't get a new room key. After that, they gave us a new key and explained to us how to activate the new lock. Everything was explained to us nicely afterwards; however, I consider it irresponsible of them to decide to change the locks just like that—without any warning or notification whatsoever. Our personal belongings were at stake, and this incident spoiled our overall impression of the property
Petesic·Hace 2 semanas