The location was great. The room was a disaster— the bed wasn’t suitable for sleeping (two people barely fit). The room was tiny, more like a single. It was dirty 🙁
MagdaHace un mes
Un momento…
★★·Zakopane·8.0
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o simplemente escríbelo — «hacia el 20, tres noches»
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Located in the heart of Zakopane, Hotel Helios is 600 metres from Krupówki Street, offering easy access to shops and restaurants. The hotel features free WiFi, ski storage, bike storage, table tennis, and a playroom. Rooms boast Tatra mountain views, wooden furniture, flat-screen TVs, and free mineral water. A restaurant serves Polish and Italian cuisine, and a designated barbecue area is available in the garden.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The location was great. The room was a disaster— the bed wasn’t suitable for sleeping (two people barely fit). The room was tiny, more like a single. It was dirty 🙁
Magda·Hace un mes
The location. The cleaning staff were very friendly, but the rest of the staff seemed grumpy every day. At least that’s how they came across. Mold in the bathroom seams and the toilet float kept getting stuck.
Ron·Hace un mes
The room was clean, the bed was comfortable, and the spa area was tidy too. The mountain view from the window was lovely, the location was quiet, and WiFi worked in the room. The 4 pm check‑in was too late compared to the standard 2 pm hotel check‑in. There was no lift in the building, and the check‑in staff didn’t help with my luggage to the 3rd floor. The shower head in the bathroom was broken and the water pressure was weak. The bedding and pillows were worn out, and there was no socket near the bed.
Divya·Hace un mes
The location was fine, but the room was tiny, the bathroom door didn’t latch properly, and there was no elevator.
Marzenna·Hace un mes
I was satisfied with my visit.
Jacek·Hace un mes