“Wir kamen, sahen und gingen! Kein Check in, keine Diskussion, der Eigentümer war sehr umkooperativ.”
We never checked in because the Miami Heat Beach Resort was under heavy construction; piles of building materials and rubble littered the outside, scaffolding stood everywhere, and large-scale work was in progress. The situation was far from what we had booked, and when we raised the issue with the operator on site, we received no satisfactory resolution. Unable to use the property, we left without checking in and had to find another place at the last minute. We documented the mess with photos and videos and asked for a refund, but the matter remains unresolved. Before booking, always verify the current state of the property and explicitly ask about ongoing construction.
JensHace 3 semanas