Fiji Marriott Resort Momi Bay

Breakfast buffet was amazing. Staff absolutely amazing. Kids had the best time in the lagoon and pool. There was no ramp and we were on the 1st floor which made getting our stroller up and down difficult

Karen·Hace 2 semanas

Location Facilities Cleanliness. Expensive Not much Food Choices

Nitesh·Hace 2 semanas

Perfect Paradise! Everyone is so friendly and nice. Location is beautiful and food is great. Recommendations for ocean front villa - worth of every penny

Memmu·Hace 2 semanas

“住的非常开心，非常惬意。”

I liked the breakfast, and the hotel’s seaside view was gorgeous; staying by the lagoon felt very relaxing, though the distance to the airport and pier was a bit inconvenient. I wish the hotel had mentioned that a bus from the pier could take guests straight to the property, since I saw one picking up travelers from the same cruise ship I was on.

Li·Hace 2 semanas

“Disappointed”

I’m not recommending this resort for several reasons. I’m currently fighting a duplicate charge from Marriott on my bank account, which has made an already disappointing stay even more irritating. The phone numbers listed don’t work, so it’s almost impossible to reach anyone. Email is the only option, but replies are slow and I’ve had to repeat myself many times just to try to sort things out. The lack of communication and customer service is incredibly frustrating. The bedroom was acceptable, but the bed was as hard as a rock, and there were stains on the mattress and bedding. The pillows smelled awful, making it hard to feel comfortable knowing how many people had slept on them. The room temperature controls were another problem: the fan was stuck on setting one and couldn’t be turned up, while the air conditioning was set to a fixed temperature that we couldn’t adjust. For a resort of this standard, I expected much better comfort and control over the room environment. The food was below average and nowhere near what I’d expect from a resort at this price. You had to book a table at the restaurants every night just to get a seat and enjoy a meal without being turned away. The buffet was especially disappointing, with food consistently served cold. Overall, the experience fell well below expectations. Between the poor food quality, uncomfortable and unclean bedding, lack of control over room temperature, and the ongoing frustration of trying to resolve a financial dispute, this stay was far from worth the money. For the price charged, I expected a much higher standard of accommodation, dining, and customer service. I would not return or recommend this resort to anyone.

Claire·Hace 2 semanas