Itri Surf Hostel Taghazout

I couldn’t find it, and the booking was refunded.

Nicolas·Hace 4 semanas

We booked Itri Surf Hostel and received confirmation that everything was fine, then got a new email about the arrival time. On arrival the hostel turned out to be gone— the taxi driver confirmed the building no longer exists! We’ve already paid. As a long‑time customer I’m shocked that you still offer such non‑existent hostels. The doors were closed, the place was shut down, and the only thing apparently still functioning is taking your money. You need an urgent audit—this is a scam.

Geert·Hace 4 meses

“L’hôtel n’existait pas”

The hotel simply didn’t exist.

Charlotte·Hace 4 meses

“Catastrophique et insalubre avec infestation de punaises de lit et présence de cafards.”

The room was infested with bed bugs; insects swarmed everywhere and my partner suffered dozens of bites. We stayed awake from 1 am because we couldn’t lie back down in that bed, and when we waited in the kitchen—since we wouldn’t go back into the room—we spotted a cockroach. I messaged the manager, but he never replied and offered no compensation for a night that was basically unlivable due to the lack of cleanliness. Stay away.

Baptiste·Hace 4 meses

“Terribile”

The bed was comfortable, but everything else was a let‑down.

Rose·Hace 4 meses