Red Roof Inn Chicago-OHare Airport Arlington Hts

“It could of been better I was disappointed”

The staff were friendly, but the place was in terrible shape. This is by far the worst Red Roof Inn I’ve ever stayed at. The first room had a bed leaning to one side and stained linens; we were moved to a second room up the stairs, which had a broken lock. The third room had cigarette burns or something on it, and the mattress was in awful condition. The hotel’s layout was poor, and I wouldn’t stay again. I felt I should have received a refund for the hassle of getting a room and settling in. The lady who attended me was very nice and had excellent customer‑service skills.

Takiea·Hace 4 semanas

“Disliked can I get”

It was a horrible experience! The AC didn’t work, the TV was broken, service was bad, the room was dirty, and people were yelling at 2 am. There were only two towels, and they were dirty too! To top it off, someone opened the door on me in the morning without knocking while I was changing. I don’t understand how they still keep this place open. How do I get a refund? I’ll never stay here again.

Mixsi·Hace un mes

The spot was the main plus, but bugs buzzed around the room and on the bed, half the lights failed, and the bathtub was so disgusting that we skipped showering altogether.

Brittany·Hace un mes

There was nothing good to mention; bedbugs covered the entire bed.

Jero·Hace un mes

I first got assigned to a room that was already taken, so they moved me to another room quickly; I arrived around 5:30 pm and after 10:30 pm a front‑desk employee knocked on my door to ask if I was checking out, and at 7:30 am it took several minutes for hot water to reach the shower and sink.

Jean·Hace un mes