The Castle Hotel Neath

“Could be much better”

The staff were very nice. However, the carpet was dirty, the bathroom light was too bright, the pillow covers smelled as if they’d been used before, the breakfast selection was poor, it was very noisy being opposite venues, the room wasn’t well soundproofed, and the mugs in the bedroom were too small.

Yolanda·Hace 3 semanas

The staff were very friendly, the room was clean and well equipped, and the bed was extremely comfortable. The central location was great, and it was surprisingly quiet even though the area is surrounded by pubs. The only downside was that there was no hairdryer in the room, and the water struggled a bit to stay warm at one point in the morning.

Victoria·Hace 3 semanas

“Beckfast was good”

My room was cold during my stay, so I moved to another room where the heating worked and the shower was warm. I’ve stayed here a few times before without issues. I reported the problem, but the room remained cold with no hot water in the shower, and the TV wouldn’t work, though that was eventually fixed. I normally like the place, but this stay was horrible and I’m sorry to complain, yet I had to do so because it was a terrible night.

Ceri·Hace 4 semanas

“Booked a double room and was given a twin, hotel rooms are in desperate need of refurbishment, cold, uncomfortable and s”

Nothing positive! Everything was negative.

Lee·Hace 4 semanas

“Excellent”

Near Neath rail station, shops, pubs Knoll Country park with waterfall scenery cafe etc worth a visit. Staff at hotel friendly helpful, lift for wheelchair. The only minus is the bath having to climb in. Would stay in hotel again. No evening meals but plenty eating restaurants nearby. Excellent hotel

Estelle·Hace 4 semanas