I booked the afternoon slot to arrive in the evening, yet the check‑in never responded. I arrived at night and fortunately my friends had a room there, so they hosted me. Instead of apologizing for the cancellation, the gentlemen charged me for two nights at the price of a single room because I slept in my friend’s room—absurd. Mostly, the lady was arrogant, refusing to understand that my reservation was cancelled that morning and that I’d driven three hours to arrive at the hotel only to find no one there; her rudeness and arrogance meant she only wanted to take €300 and didn’t care about the rest.
MariemHace 2 semanas