“6”
The location, room, and service were good, but the installation was subpar, the air conditioner didn’t work, and the bedside tablet for controlling room features was very unreliable.
OsmilHace 3 meses
Suzano·7.9
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o escríbelo sin más: «hacia el 20, tres noches»
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Luzes Motel in Suzano offers air-conditioned rooms with private bathrooms and free WiFi, featuring dining tables, work desks, and TVs. The on-site restaurant serves brunch, lunch, dinner, and high tea, catering to diverse tastes. Amenities include a 24-hour front desk, room service, hot tub, spa bath, and free private parking, making it ideal for travelers near Guarulhos International Airport and attractions like Corinthians Stadium and Anhembi Convention Center.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The location, room, and service were good, but the installation was subpar, the air conditioner didn’t work, and the bedside tablet for controlling room features was very unreliable.
Osmil·Hace 3 meses
The water heater didn’t work, which was annoying because we paid for it; the bed creaked loudly—overall terrible.
Malu·Hace 3 meses
I was dissatisfied with everything, especially the front‑desk staffer Bianca – there was no hand‑off between night and morning shifts, we were still billed for a two‑day stay while still occupying the room, and Bianca was confused and rude. We asked for breakfast at 6:30 am because we were working, but they never delivered even though the bread was stale, and the air‑conditioner was unbearably noisy. The stair‑well light between the garage and our room was burnt out; we reported it and nothing was fixed.
Silva·Hace 6 meses
I had a great experience at this hotel, with excellent service and a fantastic lounge where I could enjoy drinks without worrying about driving. The room was stunning, spacious, and featured a wonderful hot tub. However, I did notice that the air conditioning wasn't working, and it seemed like it had been that way for a while, judging by the state of the unit and comments I'd read elsewhere.
Itah·Hace 8 meses
I was impressed with the cleanliness of the hotel, but unfortunately, the erotic channels weren't working, and when I asked for them to be fixed, nothing was done.
Malu·Hace 9 meses