To the Sugar Bay team, thank you for making my stay a pleasant one. I truly enjoyed my time at your hotel in Saint Kitts. The only thing I wished for was that my room could have been a little closer, as the distance from the main areas was quite a walk for me. Other than that, my room was clean, neat, fresh, and smelled wonderful. I was also very impressed with the receptionist at the front desk. I unfortunately don’t remember her name, but she was professional, understanding, friendly, and extremely helpful with communication. She is definitely a top-tier receptionist and deserves recognition for the way she treated guests. One thing I would mention for future guests is the pricing . The initial price shown does not always include all the taxes and fees, so if you are traveling on a strict budget, keep in mind that the final amount at check-in may be a little higher. Overall, I had a great experience. The hotel is currently undergoing renovations, but everything was still clean and comfortable. I was pleasantly surprised that we didn't experience any loud noise or major disturbance from the work. If I return to Saint Kitts with my family, I would definitely stay at Sugar Bay Hotel again. Thank you to the entire team for the wonderful hospitality! ❤️🌴
Lisa·Hace un mes