“Falls short of Hyatt expectations”
The spot was spot on, and they did honor my rooming request. But the tapping noise went on all night, changing rhythms, probably from the ice maker or HVAC behind the wall of room 215—no sleep at all. I mentioned it to the manager, who promised to inform maintenance, but he didn’t try to fix it for me. Also, the listing said two queen beds, yet we got full beds. The shower’s soap dispenser was empty, the liner was peeling off, and there were no liners in the trash can to keep privacy. Having stayed at many Hyatt properties, this was a let‑down.
MeriamHace un mes