“They charged my card 1,200 dollars”
The venue was easy to find, but the staff, cleanliness, and managers left a lot to be desired.
SandraHace un mes
Un momento…
★★★·El Paso·7.9
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o simplemente escríbelo — «hacia el 20, tres noches»
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The Hilton Garden Inn El Paso University is situated within the University of Texas El Paso, near downtown El Paso and minutes from Juarez, Mexico. The hotel features an outdoor pool, hot tub, and fitness centre. Rooms include microwaves, coffee makers, refrigerators, cable TV, and complimentary high-speed internet. On-site amenities include a restaurant, outdoor pavilion lounge, and 24-hour shuttle service to El Paso International Airport, 8 miles away.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The venue was easy to find, but the staff, cleanliness, and managers left a lot to be desired.
Sandra·Hace un mes
I was disappointed by the check‑in delay and the unexpected $50 early‑check‑in fee that wasn’t mentioned on the app. When I asked for compensation, the front desk said she’d note it because her manager was busy. The only bright spot was that the hotel was close to the venue.
Gonzalez·Hace 2 meses
The quick check‑in and welcoming staff made a great first impression, and the hotel’s proximity to the event was convenient. However, the floor in my room felt sticky, so I had to wipe it twice with Clorox wipes, and the carpet looked worn and dated. The tub and sink drained very slowly, which was annoying.
Niedien·Hace 2 meses
The staff were very professional, the place was spotless, and it felt safe, giving me an overall good experience. No problems to report.
Wendy·Hace 2 meses
The comfort was great, but the coffee machine wasn’t that good and there was no ice on the floor.
Samuel·Hace 2 meses