The rooms were neither comfortable nor safe, and I’m not fond of the management.
RanjanHace 11 meses
Un momento…
★★★·Trincomalee·5.2
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o simplemente escríbelo — «hacia el 20, tres noches»
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22 m² · 1 large double bed and 2 single beds
20 m² · 1 double bed and 1 single bed
20 m² · 2 single beds
22 m² · 2 double beds
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Shan Guest and Restaurant Nilaveli offers family rooms with private bathrooms, air‑conditioning, garden or pool views, work desks, flat‑screen TVs and complimentary toiletries. Guests enjoy a scenic swimming pool, sun terrace and lush garden, plus a modern restaurant serving Chinese, Indian and Sri Lankan dishes. Located under 1 km from Nilaveli Beach, near Pigeon Island and 20 km from China Bay Airport.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The rooms were neither comfortable nor safe, and I’m not fond of the management.
Ranjan·Hace 11 meses
The hotel didn’t meet standards and was very uncomfortable 🥵; everything fell short of a satisfactory level.
Perera·Hace un año
We paid €20 more than the price listed on the site, which left us a bit disgusted.
Frédéric·Hace un año
The location was good, but the bathroom was dated, the sink leaked, the drain was slow with rust and limescale on both the shower head and handles, and the other room had no hot water for the entire stay and the issue wasn’t fixed even after they asked us to reset the boiler. We also found ants in the bathroom. Wi‑Fi never worked despite us reporting it daily. The sheets, pillowcases, bath towel, and bath mat were all stained. Breakfast was fine except for the gluten issue – if you have trouble with gluten you’ll have to sort it out yourself. Coffee, omelette, and bread with butter and jam were acceptable.
Cesare·Hace un año
It was too expensive, and the bathroom was dirty, especially the room; we found cheaper hotels that were much nicer.
Sergio·Hace un año