The Imperial Hotel & Convention Centre Phitsanulok

“Great accomodation good service”

The location is out of town, great for a quiet dinner and a one‑night stay. Nothing.

Jan·Hace una semana

“Guter Preis”

Good parking, pool, and staff.

Mario·Hace 2 meses

“Not a good Hotel to stay”

The massage and spa were the only bright spots, with staff who were professional, friendly, and truly relaxing. The room itself, however, was in a very poor condition, looking old and poorly maintained; the bathroom was especially disappointing, showing visible wear, a damaged toilet seat, a nearly falling apart door, and overall cleanliness far below acceptable. Paint was faded and peeling in places, and parts of the lighting system were not working properly, making the space even less comfortable.

Harsha·Hace 3 meses

The hotel was clean and comfortable, and the reception and other staff were competent. However, the catering and dining staff were shocking, and the food was terrible and overpriced for the level of the facility—no wonder the large dining area was always empty. The food was terrible; the staff had no idea!

Fox·Hace 4 meses

“Comfortable beds and polite staff, let down by poor air conditioning and mediocre food”

The beds were comfortable and the staff were polite and nice. The bathroom, though, was very old and tired, with the shower inside the bathtub. The extractor fan was extremely noisy and stopped working, and the air conditioning barely worked—only at maximum speed did it have any noticeable effect, and that was noisy enough to be annoying; at any lower setting the room became unbearably hot. High temperatures are expected in Thailand, but if air conditioning is a feature it should be able to cool the room to a comfortable level. The large restaurant was empty except for one other table, the food was priced high but of poor quality overall—not terrible, but certainly not worth the price.

Andrew·Hace 4 meses