Ouril Hotel Agueda

“Benissimo”

The room is spacious, has climate control (essential) and is always clean. The location is ideal for using supermarkets and restaurants in the town and for walking to the isolated beaches after Morabeza or north of Sal Rei. The breakfast is very varied and good from the stunning panoramic terrace, from which you can see a fabulous sunset. The view from the rooms is zero! Surrounded by other buildings or construction sites, but who cares, we’re here for the beaches. For those who have trouble with noise at night or early in the morning, we solved everything with good earplugs! Bring your own towels always.

Sandro·Hace 4 semanas

The receptionists are exceptional—kind, professional, and friendly. The hotel’s location is great. The breakfast and cleaning staff are super nice as well.

Yasmine·Hace un mes

“Tolle Lage und herzliche Menschen, aber Renovierungsbedarf”

The location right on the beach is fantastic. Restaurants and shops are conveniently within walking distance. My room was very spacious, the fridge kept things cool excellently, and the air‑conditioning worked well after initial difficulties. The staff were always friendly, earnest, and helpful. I especially want to highlight the cleaning staff, who did a really good job. The breakfast offered a decent selection of bread and rolls, various egg dishes, cheese, sausage, muesli, fruit, and numerous cakes and pastries. It’s especially nice to eat on the rooftop terrace overlooking the city. Despite some criticisms, I felt comfortable overall and would book the hotel again. The hotel is clearly aging. The furniture is worn, the towels are sometimes tattered and no longer look clean. In the bathroom there was mold in the corners and seams, rust spots, and a broken cosmetic basin. The shower tiles were very slippery and the water pressure was weak. A normal paper bin was also missing in the room. Many things could be improved with small investments. At breakfast there was no labeling of the foods. I repeatedly caught cinnamon pastries that I don’t like. For people with allergies or intolerances, the lack of labeling is a much bigger problem. Simple signs with names and allergen information would be very useful. The glass panels on the rooftop terrace urgently need cleaning, as they impair the beautiful view. Directly next to the hotel is a construction site where hammering, drilling, and sawing were regularly done during the day. In the evenings the music from the adjacent rooftop restaurant was clearly audible. For noise‑sensitive guests the hotel is therefore only partially suitable. The Wi‑Fi sometimes dropped. During a widespread power outage there was no backup power. Additionally, the limited English skills of some staff made communication difficult, which sometimes led to misunderstandings, for example with a food order.

Nancy·Hace un mes

“Uma experiência excelente — e que merece ser valorizada! ⭐⭐⭐⭐⭐”

After reading a few less positive reviews, I felt compelled to share my experience because it was entirely different and very positive. Remember we’re talking about a 3‑star hotel, not a 5‑star resort, and within its category it offers far more than some critics suggest. The breakfast was extensive and varied: scrambled eggs, bacon, sausages, fried eggs, pancakes, several preserves, Nutella, peanut butter, about six varieties of cakes, many types of bread, milk and almond milk, juices, fresh fruit, cereals, oatmeal, chia, flax, yoghurts, quiches and other savory items. I can’t understand comments claiming the breakfast is poor. Cleanliness was daily, with fresh towels each day, and our room‑service lady never missed a detail. What really impressed us was the friendliness of the whole team. The receptionists were exceptional, especially Soraia, always attentive and helpful. Director Wagner greeted us with a smile every day and asked if everything was fine or if we needed anything. The bar and restaurant staff were always very courteous. The location is fantastic: about 150 m from the beach, with a wonderful terrace where you can have breakfast while enjoying an incredible view of the sea and Ilhéu Sal Rei. The jacuzzi and lounge chairs are also a great addition. Occasionally we did notice a sewage smell near the reception, but we’re on an island where sanitation conditions differ from ours, and during our stay we were also hit by storm Gonzalo—those circumstances should be considered. I’ve also stayed at Riu Karamboa and, during bad weather, saw water enter rooms through doors and windows, so each hotel should be judged within its own category.

Elisabete·Hace un mes

The staff were good, but the TV’s internet connection was very weak.

Jose·Hace un mes