The hotel’s location is excellent, making travel very convenient. The receptionist at check‑in was conscientious and proactive; they reached out about a lost item and handled the situation properly. No complaints.
HuaidongHace 3 semanas
Un momento…
★★★★★·Suzhou·8.4
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o simplemente escríbelo — «hacia el 20, tres noches»
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Located between floors 28-51 of the Metropolitan Tower, the Shangri-La Suzhou offers 5-star accommodations with spectacular city views, free Wi-Fi, and branded amenities. Modern rooms feature floor-to-ceiling windows, 40-inch flat-screen TVs, and ample workspaces. Guests can enjoy a fitness centre, indoor pool, outdoor tennis courts, spa, sauna, and whirlpools, as well as fine dining at The Shang Palace, Nishimura Restaurant, and Café Soo.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The hotel’s location is excellent, making travel very convenient. The receptionist at check‑in was conscientious and proactive; they reached out about a lost item and handled the situation properly. No complaints.
Huaidong·Hace 3 semanas
The staff, location, and overall hotel experience are excellent, and both breakfast and dinner are great. The Wi‑Fi is unstable; I had a few moments with no internet access.
Leiser·Hace un mes
The hotel turned out to be excellent.
Mariusz·Hace 2 meses
I was disappointed that breakfast wasn’t included in the room price, even though I paid extra for it on booking; the hotel itself is good and worth recommending, but Trivago’s info is outdated.
Pentti·Hace 2 meses
Breakfast was average, not as good as other Shangri-La hotels; the location is fine and close to many amenities, but the food left something to be desired.
Gng·Hace 3 meses