“Overall, the stay fell well below expectations due to poor cleanliness, safety concerns, unexpected cash fees, and overa”
The site is a 15‑minute bike ride from Hel town. Our stay in the caravan was far below expectations and did not justify £85 a night. When we arrived, the staff were not prepared for us, so we had to find the person in charge just to check in. Guests should know that sheets cost extra, must be paid in cash, and were incomplete—missing a mattress‑cover sheet. The beds were uncomfortable and we scratched all night. We were also asked to pay a cash security deposit equal to a full night's stay, also in cash. The caravan itself was dusty, dirty, and unhygienic, with a water tap that smelled bad and broken items left in the drawers. Moreover, the door on our first caravan was broken and would not lock, raising safety concerns. The shared outdoor toilets and showers were unclean, the Wi‑Fi was extremely slow, and the roof was very loud when it rained.
Fine·Hace un mes