“Um fim de semana relaxante”
I liked the room space, the view, and the quiet.
HenriHace un mes
Un momento…
★★★★★·Campos do Jordão·9.4
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o simplemente escríbelo — «hacia el 20, tres noches»
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Located in Campos do Jordão, 12 km from Capivari, Botanique Hotel Experience - Campos do Jordão features a restaurant, free WiFi, outdoor pool, sun terrace, and bar. Each room has a flat-screen TV with cable channels, seating area, coffee machine, and bathrobes. The Mina restaurant serves a modern menu with organic wines from local Brazilian wineries. A cellar offers rare labels, including special Brazilian wines.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
I liked the room space, the view, and the quiet.
Henri·Hace un mes
Breakfast is excellent, with a varied buffet and many well‑made prepared dishes. The Mina restaurant is also very good with excellent quality, but the prices are very high and portions are small. Because there are few accommodations, the hotel is very exclusive; you stay in peace anywhere in the hotel. I think the spa closes too early at 19:00; it could stay later so guests could enjoy the sauna after outdoor activities during the day. On Sunday, even though no guests were scheduled to check in, they told us checkout would be at 12:00; after insisting, they allowed me to check out at 15:00. But for a weekend stay, leaving that early from the hotel is basically missing Sunday.
Ricardo·Hace un mes
Everything. It’s amazing! Nothing. Everything is impeccable and they do everything to help and make the experience unique.
Letícia·Hace 2 meses
The place, the rooms and the service were incredible; the coffee was fantastic – in Brazil you often find pricey spots with terrible coffee, but not here.
Elena·Hace 3 meses
I liked everything, even the staff, but they lacked training to handle the situation I encountered. I stayed at Villa Antese and was completely disappointed. I booked the most expensive room in the hotel specifically for its private sauna, jacuzzi, and water mirror. Those features were decisive for my choice. The jacuzzi was not working, the water mirror leaked, so it couldn't be used. The sauna also shut off on its own three times, requiring maintenance staff to enter the room to try to fix it, which severely compromised our privacy and comfort. I reported all these issues to reception and made my frustration clear. Still, no one took the initiative to call the manager, offer a room change, propose any compensation, or even consider a refund. Since I paid for the highest category just to enjoy those amenities, I expected a much more professional, attentive, and standard‑conforming response.
Alexandre·Hace 3 meses