Dalton House

“Took my money & booking then turned off their phones and never opened up!”

I never even got in. They accepted my booking, didn’t read it properly, and sent an email asking for my check‑in time for the next day. I only saw the email when I was 10 minutes away from the venue; they had turned their phone off and no one was there to let me in at 6.15 pm. They took my money and didn’t answer my calls or open the property for me to stay. Even the next day they left the phone on voicemail. When I asked for a refund they were incredibly rude and lied that I hadn’t replied with my arrival time, even though they hadn’t read the booking. I have the proof of emails. Then they accused me of calling them in the middle of the night. I have all the proof of times, and it was still daylight at 18.24 when I made my last call, which went to voicemail. This was still within check‑in time according to their website. No apology for their lack of service or the error in reading the booking date—just total rudeness and arrogance.

Kathryn·Hace un mes

“We only had one night and the host was gracious to allow us to have a late check out. We had a lovely relaxing night in”

Very luxurious, spacious and comfortable—this apartment feels like home.

Dean·Hace un mes

“BEST place to stay in Constantia”

⭐️⭐️⭐️⭐️⭐️ My second visit to Dalton House, and it keeps getting better each time; the room is huge, beautifully designed, and feels luxurious yet welcoming. The thoughtful personal touches and stunning setting make it special, and the property’s peace and beauty made us stay in instead of heading out for dinner. We ordered in to spend more time enjoying the space and atmosphere, which feels like a little sanctuary. I can’t recommend Dalton House enough and will definitely return. 🌿✨ No complaints.

Kloof·Hace 7 meses

We were blown away by the warm welcome we received at this place. They even let us park our motorbikes in a garage, which was a huge bonus. Our room with direct access to the garden and pool was amazing, and the bathroom was a real showstopper. We were so impressed that we're already planning our next visit.

Frank·Hace 8 meses

“Peaceful, place to stay in a great location with easy access to all parts around Cale Town”

I was blown away by the staff at this property - they were truly amazing. The room was beautiful and the surroundings were peaceful and quiet, making it the perfect spot for getting work done. I was a bit worried that I'd be distracted by the lovely views, but the staff were so friendly and helpful that I felt right at home. I'd definitely stay here again.

Geoff·Hace 9 meses