“Much Better Than It Used To Be!!”
When my 5‑year‑old grandson, his grandpa, and I arrived late, Mary the night manager was incredibly helpful in locating a room despite the ongoing remodeling; many rooms were nearly finished or ready to rent. After settling in, I discovered there was no remote, so I fetched one, but the TV screen was broken and the picture didn’t work—an issue that was tough with a 5‑year‑old and no TV, and they never replaced it. Additionally, there was no vanity light and only two small pillows for the two double beds. The renovations look nice, but aside from Mary, the rest of the staff could improve their customer service. That’s the end of my review.
StephanieHace 2 semanas