They declined my booking and I had to find another place to stay.
SharmaHace 7 meses
Un momento…
★★★·Kolkata·5.6
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o simplemente escríbelo — «hacia el 20, tres noches»
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Located on Hazra Road, Kalighat, FabHotel The Golden Orchid offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room features a seating area, TV, and wardrobe. The hotel provides a lounge, lift, 24-hour front desk, shuttle service, full-day security, and room service. It's 20 km from Netaji Subhash Chandra Bose International Airport and near Kalighat Kali Temple and Indian Museum.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
They declined my booking and I had to find another place to stay.
Sharma·Hace 7 meses
Dear Support, I am writing to request a full refund for my booking at Golden Orchid Guest House in Kolkata. I arrived at the property at approximately 10:18 PM on the day of my check-in. When I arrived, the hotel staff and the owner informed me that Golden Orchid Guest House is no longer affiliated with FabHotels since November 2025. Because the property is no longer connected with FabHotels, they were unable to process my booking or check me in through the reservation I made online. Since it was already late at night and I had no other accommodation available, the hotel asked me to make a separate offline payment of ₹4200 for two nights in order to stay there. I had no choice but to pay this amount and stay. FabHotels has now informed me that their system shows I did not check in and advised me to contact regarding this issue. However, the reason I could not check in through the booking was because the property is no longer affiliated with FabHotels, even though it is still listed online. This caused confusion and forced me to pay again directly to the hotel. Because this situation occurred due to incorrect or outdated listing information and not because of any mistake on my side, I kindly request a full refund for my original booking. Please investigate this matter and assist me with the refund as soon as possible. Dear Support, I am writing to request a full refund for my booking at Golden Orchid Guest House in Kolkata. I arrived at the property at approximately 10:18 PM on the day of my check-in. When I arrived, the hotel staff and the owner informed me that Golden Orchid Guest House is no longer affiliated with FabHotels since November 2025. Because the property is no longer connected with FabHotels, they were unable to process my booking or check me in through the reservation I made online. Since it was already late at night and I had no other accommodation available, the hotel asked me to make a separate offline payment of ₹4200 for two nights in order to stay there. I had no choice but to pay this amount and stay. FabHotels has now informed me that their system shows I did not check in and advised me to contact regarding this issue. However, the reason I could not check in through the booking was because the property is no longer affiliated with FabHotels, even though it is still listed online. This caused confusion and forced me to pay again directly to the hotel. Because this situation occurred due to incorrect or outdated listing information and not because of any mistake on my side, I kindly request a full refund for my original booking. Please investigate this matter and assist me with the refund as soon as possible
Nancy·Hace 7 meses
The bed was in bad shape—no foam or sponge, just springs that hit the body and ruined our sleep. FabHotels needs to address this issue seriously.
Santosh·Hace 9 meses
The room was a decent size, but the bed sheet had many holes. Mosquitoes were in the room, and the outside window wouldn’t open. The place didn’t match the pictures shown on the website.
Akhaya·Hace un año
Breakfast cost 50 /‑ per person and was served at a roadside hotel. The manager was rude and claimed nothing was his fault regarding what FabHotel advertised on its site.
Sikta·Hace un año