“Where we ended up staying, was very close to downtown and our host was very accommodating.”
We didn’t stay at Casa Reforma; on the day we were to arrive, a plumbing issue arose and the host kindly moved us to another property they manage. We liked the new place’s location, close to downtown, and it was easy to get around the city. The roof patio was great – we could see the whole city from there. The apartment was comfortable enough. We appreciated the host’s communication and how accommodating they were; they went to great lengths to help us. The driver and out‑of‑city trips were arranged through the host, and we were very satisfied with those arrangements. Alvaro, our driver, was a true pleasure to be with. We arrived in the evening and had trouble opening the lock box with the key to the front door. The house could have been cleaner. We had hot water for only one day’s shower during our stay, and the water pressure was very low, making it hard to wash my hair. The host always answered our questions and tried to solve any problems.
JaniceHace 8 meses