“Goed voor een nacht, maar langer verblijf niet.”
The spot was convenient and the staff were nice, but the hygiene fell far short of what you’d expect from a five‑star hotel.
AnnechienHace 2 meses
Un momento…
★★★★★·Bukittinggi·8.5
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o simplemente escríbelo — «hacia el 20, tres noches»
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The Balcone Suites & Resort in Bukittinggi offers a 5-star experience with a year-round outdoor pool, lush garden, and terrace. Guests enjoy free WiFi in public areas. Rooms feature air-conditioning, private bathrooms, balconies with garden or pool views, and modern amenities like minibars and flat-screen TVs. The resort is 78 km from Minangkabau Airport, near Gadang Clock Tower and Hatta Palace.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The spot was convenient and the staff were nice, but the hygiene fell far short of what you’d expect from a five‑star hotel.
Annechien·Hace 2 meses
The view was lovely, but the room shared a wall with a family’s noisy suite that shouted until 23:00. The bathroom was filthy, the shower head couldn’t stay in place because everything was broken, the mirror was smeared with toothpaste marks, the towels were torn, the walls were stained, and the three dishes we ordered were never served.
Delphine·Hace 5 meses
The location, view, and crew service were great, though there was a stain on the comforter.
Tarmizi·Hace 6 meses
My stay at this hotel was absolutely fantastic. The location is unbeatable, with breathtaking views from the balcony that I'll never forget. The food was delicious, and the cleanliness of the hotel was impressive. I felt extremely comfortable during my stay, and I couldn't have asked for more.
Yevgeniy·Hace 9 meses
I had a pleasant stay at this hotel, thanks to the friendly and helpful staff. However, I was a bit disappointed with the pool area, which lacked adequate supervision and safety measures, especially for children. The hotel was quite empty during our visit, and we had to use hand towels from our room instead of pool towels. As a four-star hotel, I expected more attention to these details.
Aulia·Hace 11 meses