The place is comfortable, but the jacuzzi had a lot of chlorine.
LeonelHace 3 semanas
Un momento…
★★★·Cartagena·8.0
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o simplemente escríbelo — «hacia el 20, tres noches»
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The Mucura Hotel & Spa in Cartagena de Indias offers family rooms with air-conditioning, private bathrooms, and free WiFi, featuring TVs, wardrobes, and tiled floors. Guests can unwind at the spa, garden, and open-air bath, or enjoy the hot tub, beauty services, and wellness packages. The family-friendly restaurant serves American cuisine with local specialties, and the hotel offers a shuttle service and proximity to Rafael Núñez International Airport and Crespo Beach.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The place is comfortable, but the jacuzzi had a lot of chlorine.
Leonel·Hace 3 semanas
The staff were excellent from day one, the rooms were super comfortable, clean, and spacious enough for three adults and a teenager. Nearby restaurants, close to tourist spots, and parking are available. The jacuzzi is by reservation, yet they gave us extra time because no other bookings were available. Breakfast is delicious, 10/10. A constructive note: open the restaurant for dinner or cocktails. They have a great space for social drinks before heading to bed.
Estrella·Hace 4 semanas
The space is good.
Cecilia·Hace un mes
Well located, clean and comfortable. We sent a message because the establishment offers a spa and solo or duo massage services. We were very disappointed: the massages lasted barely 35 minutes (we paid for a 1‑hour session) and were not professional at all. The girls took photos and videos during the massage with our consent, were on their phones, and answered calls. For a place that calls itself “SPA,” this is unacceptable…! No explanation was given by the staff when we raised our concerns. Unfortunately, the rest was fine.
Léna·Hace un mes
The place is close to the airport, but the staff weren't trained to help tourists.
Neto·Hace un mes